Thursday, October 20, 2011
National Conflict Resolution Day
Today (Oct 20) is National Conflict Resolution Day, as established by the Association of Conflict Resolution (ACR). This is also ABA Mediation Week, as declared by the American Bar Association (ABA).
To me, the most important thought for conflict resolution professionals, volunteer mediators, and everyone else, is that the future depends on conflict resolution skills for everyone: the ability to be flexible, create new options, really hear each other's point of view, make proposals, make new proposals, and accept limitations and sometimes sacrifice our short-term individual wants for our long-term collective needs (delayed gratification, etc.)
Needless to say, these skills are diminishing in today's culture. This means that we (all of us) need to put more emphasis on reaching out to young professionals starting their careers and to teenagers and younger children.
A couple weeks ago I spent an hour answering questions in a teleseminar format from teenagers who volunteer with the North Star Youth Court in Fairbanks, Alaska. They had excellent questions about resolving conflicts with high-conflict people in their volunteer mediations and in their lives. I was impressed with how sharp and interested they are.
I think we all need to reach out to young people such as these to explain and promote conflict resolution skills. Our future may depend on it!
High Conflict Institute provides training and consultations, as well and books, DVDs and CDs regarding dealing with High Conflict People (HCPs) in legal, workplace, educational, and healthcare disputes. Bill Eddy is the President of the High Conflict Institute and the author of "It's All Your Fault!", "Splitting", "BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns" and "Don't Alienate the Kids!". He is an author, attorney, mediator, and therapist. Bill has presented seminars to attorneys, judges, mediators, ombudspersons, human resource professionals, employee assistance professionals, managers, and administrators in 25 states, several provinces in Canada, France, Sweden, and Australia. For more information about High Conflict Institute, our seminars and consultations, Bill Eddy or to purchase a book, CD or DVD, visit: http://www.HighConflictInstitute.com