Thursday, December 8, 2011

Georgia Chapter of the AAML - tips for dealing with high conflict clients

On December 2nd I had the opportunity to give a one-hour presentation to the Georgia Chapter of the AAML (American Academy of Matrimonial Lawyers) in Atlanta, at the State Bar of Georgia building. Over 100 lawyers received tips for dealing with high conflict clients (and opposing parties and an occasional opposing counsel)

Many of the participants particularly like the BIFF method of email and other communications when dealing with high conflict people (HCPs). This method continues to be helpful to individuals going through divorce with a high conflict spouse or partner, as it helps avoid responding to rudeness with rudeness. It also helps reasonable people avoid appearing to be high conflict people, as their emails do not contain over-reactions to problems.

The AAML is in all states and a very experienced group of attorneys. I enjoyed speaking with them as a group, and also meeting and talking with many members before and after the presentation. We’re all learning how to deal with the increase in high conflict divorces these days.

High Conflict Institute provides training and consultations, as well and books, DVDs and CDs regarding dealing with High Conflict People (HCPs) in legal, workplace, educational, and healthcare disputes. Bill Eddy is the President of the High Conflict Institute and the author ofIt's All Your Fault!, Splitting, BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns and Don't Alienate the Kids!. He is an author, attorney, mediator, and therapist. Bill has presented seminars to attorneys, judges, mediators, ombudspersons, human resource professionals, employee assistance professionals, managers, and administrators in 25 states, several provinces in Canada, France, Sweden, and Australia. For more information about High Conflict Institute, our seminars and consultations, Bill Eddy or to purchase a book, CD or DVD, visit:

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